Shut Up, Listen Up, and Read!

For those of you who have endured my voice and tone workshops and training, brace yourself. Deana’s got her “rant” voice on today. If you’re a thought leader who’s genuinely ready to enlighten, educate and inspire others…awesome! Guess what? Your business will grow along with your online influence. This blog and my business are ALL…

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The Simpler Side of Social Media ROI

Today I was talking to a client by phone and was telling her a story about how I have a speaking event and webinar guest appearance coming up—both thanks to a colleague I’ve known for a year or so. She asked, “How did you two meet?” Then it hit me… We never have! It was…

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How to Handle a Cyberjerk

“Some arrogant !#*&@$ sabotaged my LinkedIn Discussion.” “This rude guy commenting on my blog post just won’t let it go!” “Why am I so irritated with this Twitter twit? I don’t even know her!” The topic of cyberjerks has come up a half-dozen times with clients in the past few months. I get calls, emails…

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